ITIL v4 Foundation Certification Training
TRAINING AND CERTIFICATION EXAM PREP
Start Date: October 11th,
(3 Weeks)
Fridays, Saturdays & Sundays
Time: 8pm - 10pm
Course Overview
In an era where digital transformation is at the forefront, mastering ITIL v4 is crucial for ensuring efficient and effective delivery of IT services.
The most widely used framework for IT service management in the world, ITIL®, places a fresh emphasis on value-driven procedures and IT service optimization. This ITIL course is designed to familiarize you with the ITIL® Guiding Principles, the Four Dimensions of Service Management, and the Service Value Chain through hands-on exercises using ITIL Certification courseware accredited by PeopleCert on behalf of AXELOS.
With our approach, you will pass the ITIL v4 Foundation Certification Exam on your first try.
The increasing demand for professionals who can align IT services with business goals, the ITIL v4 Foundation Certification serves as a valuable asset in advancing your career in IT service management.
Course Highlights
Introduction to ITIL v4:
·Explore the evolution from ITIL v3 to ITIL v4 and understand the key principles.
Gain insights into the Service Value System (SVS) and Service Value Chain (SVC).
ITIL v4 Guiding Principles:
·Dive into the seven guiding principles of ITIL v4 and learn how they contribute to service excellence.
Apply principles such as Focus on Value, Collaborate, and Promote Visibility to real-world scenarios.
Four Dimensions of Service Management:
·Understand the holistic approach of ITIL v4 by exploring the four dimensions - Organizations and People, Information and Technology, Partners and Suppliers, Value Streams and Processes.
ITIL v4 Service Value System (SVS):
·Master the ITIL v4 SVS, encompassing the interconnected elements that contribute to creating value.
·Learn how to align organizational goals with IT services for enhanced business outcomes.
Service Value Chain (SVC):
·Explore the ITIL v4 SVC, a set of interconnected activities that create and deliver value.
·Gain practical insights into how each stage of the SVC contributes to the overall service lifecycle.
ITIL Practices:
Delve into key ITIL practices, including Incident Management, Change Control, Service Level Management, and more.
·Acquire hands-on experience through case studies and real-world examples.
Preparation for ITIL v4 Foundation Exam:
Receive comprehensive exam preparation materials, including practice tests and exam-taking strategies.
·Benefit from expert guidance on how to approach and succeed in the ITIL v4 Foundation Certification Exam.
Why Choose Our ITIL v4 Foundation Certification Training
Expert Instructors: Learn from certified ITIL v4 experts with extensive industry experience.
Interactive Learning: Engage in hands-on activities, discussions, and case studies for a practical understanding.
Flexible Learning Options: Choose from in-person or virtual classroom sessions to fit your schedule.
Post-Training Support: Access resources and support beyond the course to ensure continuous learning.
Who Should Attend
This course is ideal for IT professionals, managers, and anyone involved in the delivery or support of IT services.
Whether you are a seasoned IT professional or just starting in the field, this course will provide you with the knowledge and skills needed
to excel in IT service management.
Career Opportunities
Completing the ITIL v4 Foundation Certification opens doors to various career opportunities in IT service
management. Graduates of this course may find themselves well-positioned for roles such as IT Service Manager, IT Operations Manager, Service Desk Analyst, Change Manager, Incident Manager, Configuration Manager, IT Project Manager, Process Improvement Specialist.
The ITIL v4 Foundation Certification is not just an investment in knowledge; it's an investment in your career growth and earning potential.
Join our course today and pave the way for a rewarding career in IT service management.
Prepare to elevate your IT service management capabilities with our ITIL v4 Foundation Certification Training.